Cancellation Policy

• Once an order is placed, it cannot be cancelled, as every bath salt is specially energized with the customer’s name and intention.

• Please review your order carefully before completing your purchase.

Refund Policy

• Due to the personalized and energized nature of our products, we do not accept returns or issue refunds.

• Refunds will only be processed if:

  1. The product is damaged during transit.

  2. You have received the wrong product.

Process for Refund (if applicable)

• To claim a refund in the above cases, you must notify us within 48 hours of delivery with photographs of the product and packaging

• Product unboxing video is also required.

• Once verified, we will initiate a refund or replacement within 7–10 business days.

Need help?

Contact us at hello@thedivinelife.in for questions related to refunds and returns.